Recruitment Opportunities

Contract Sales Co-ordinator
Based in our new office in Clerkenwell the successful candidate will co-ordinate contract projects and provide support and administration to the GB and London Teams.

Candidates must be able to build customer rapport and must be highly organised and results driven, ideally with a minimum of 2 years project experience in a sales environment preferably with a background in bespoke products.

If you are interested send your tailored CV by email to recruit@ulstercarpets.com

Job Title: Contract Sales Co-Ordinator

Department: London Office

Reporting to: Business Development Manager

Job Purpose: To provide support in the management of Contract Sales projects in addition to General Office Administration Support.

Key Duties:
> To provide administrative support to the Sales and Design team in the administration of all contract projects from inception to production and despatch
> Carry out administrative duties to include Word Processing, Excel and general office duties.
> To instruct sales personnel in requirements for the successful administration of their projects ensuring hand trials/seaming diagram approvals and purchase orders are received prior to order entry
> Work closely with Production Planning and Custom Despatch to ensure order entry and despatch deadlines are met
> To provide support in the communication process between sales and support services
> Respond effectively to incoming telephone calls and emails with appropriate follow up to ensure customer service
> Keep stock records and ordering office supplies, samples & A4 folders as required
> Despatch samples/handtrials via couriers/post as necessary and deal with office post arrangements
> Entry of orders onto JDE
> Enter new projects into Custom Project Management System and Update Custom Project Management status
> Arranging transport and liaison with Custom Despatch departments
> Liaise directly with customers
> Liaise with Sales Teams and clients on payment of deposits and outstanding invoices

Additional Responsibilities for all Employees
> Adhere to company Health & Safety regulations at all times.
> Ensure implementation of the company Equal Opportunity policy at all times.
> Ensure all procedures are adhered to and a high level of Customer Service is maintained.
> Provide flexibility in supporting other departments as and when required.
> Comply with the Environmental Management ISO14001 & Quality Management ISO 9001 systems
> Carry out any other duties as deemed necessary and reasonable by management.